Question 1

How do I place an order?

Accepted Answer

You can order through WhatsApp, or visit us at our Katameya Heights location. We also deliver through Talabat and Breadfast for your convenience.

Question 2

What are your delivery hours?

Accepted Answer

We deliver Saturday through Thursday from 8:00 AM to 10:00 PM, and Friday from 10:00 AM to 11:00 PM. Orders for meal plans should be placed by 8:00 PM the day before.

Question 3

Do you deliver outside Katameya Heights?

Accepted Answer

Our primary delivery zone covers Katameya Heights and surrounding areas in New Cairo. For deliveries further out, please contact us on WhatsApp to check availability.

Question 4

Is there a minimum order for delivery?

Accepted Answer

There is no minimum order for delivery within Katameya Heights. For areas outside our primary zone, a minimum order may apply.

Question 5

How do the weight loss meal plans work?

Accepted Answer

Choose a calorie level (1200–1800 cal), and we prepare 6 days of meals (breakfast, snack, lunch, dinner) with precise portions. Meals are delivered daily. You can start any day of the week.

Question 6

Can I customize my meal plan?

Accepted Answer

Yes! If you have allergies, dislikes, or specific dietary needs, just let us know when ordering. We'll adjust your meals accordingly.

Question 7

What's the difference between the 3-day and 5-day detox?

Accepted Answer

The 3-Day Liquid Detox is juice and soup based — ideal for a quick reset. The 5-Day Detox gradually reintroduces solid foods (salads, light meals) over the last 2 days for a gentler transition.

Question 8

How often can I do a detox program?

Accepted Answer

We recommend doing a detox once a month for maintenance, or as a kickstart to a new health routine. Always consult your doctor before starting any detox program.

Question 9

What dietary options do you offer?

Accepted Answer

We label every item with dietary tags: Gluten Free (GF), Dairy Free (DF), Vegetarian (VEG), Vegan (V), High Protein (HP), and Refined Sugar Free (RSF). You can filter the menu by any of these.

Question 10

Do you use any processed ingredients?

Accepted Answer

Never. We cook everything from scratch using whole, fresh ingredients. No preservatives, no artificial colors, no refined sugars in our standard recipes.

Question 11

Can I see the macros for each dish?

Accepted Answer

Yes! Every menu item on our website shows calories, protein, carbs, and fat. We believe in full transparency.

Question 12

What events do you cater?

Accepted Answer

We cater corporate events, private dinners, weddings, birthday parties, wellness retreats, and sports events. From 10 to 500+ guests.

Question 13

How far in advance should I book catering?

Accepted Answer

We recommend booking at least 3–5 days in advance. For large events (100+ guests), please give us at least a week to plan the perfect menu.

Question 14

Can catering menus be customized for dietary needs?

Accepted Answer

Absolutely. We'll design a menu that accommodates all your guests' dietary requirements — gluten-free, vegan, keto, you name it.

Question 15

What payment methods do you accept?

Accepted Answer

We accept cash, bank transfer, and InstaPay. Payment details are confirmed when you place your order.

Question 16

What is your cancellation policy for meal plans?

Accepted Answer

Meal plans can be cancelled or paused with at least 24 hours' notice. Days already prepared will be charged. Contact us on WhatsApp to manage your subscription.

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